Business Analysis Fundamentals

Gain the key skills needed to be a successful business analyst.


This course is designed for those new to the analyst role or those with experience seeking formal training. You’ll gain context for the role complete with a structured approach to provide value to your organisation. This includes understanding business analysis terminology, the business analysis lifecycle, and how to perform core business analyst activities such as engaging with stakeholders. You’ll gain the fundamental skills needed to be a great BA including understanding the integral parts of a business system and understanding the right solution for the right problem.

This course is delivered by our partner SoftEd, which is part of the Skills Development Group training brands along with IMNZ and David Forman

Course Dates


Cost: NZD$1,295 +GST
(NZD$1,489 incl. GST)

Duration: 3 sessions of 4.5 hours


Cost: NZD$1,450 +GST
(NZD$1,668 incl. GST)

Duration: 2 days

Intended For

  • Those new to the business or systems analysis role
  • Experienced analysts seeking formal training
  • Non-information systems team members working with systems analysts
  • Project Managers looking to improve their analysis skills
  • Those who want to understand how to apply business analysis techniq

Learning outcomes

During this course you will learn about:

  • The value the business analyst brings to an organisation
  • Typical responsibilities and activities of the role, and the skills and knowledge needed to be successful in the role
  • Some of the common pitfalls that can impact on the success in the role
    What makes up a system and able to identify system components for analysis
  • The concept of scope as it applies to the analysis stage of a project
  • Producing effective requirements
  • Mastering the B5 as a technique used to refine understanding of a system’s context
  • Planning, conducting and following up a structured investigative interview
  • The value of modelling
  • Agile values, principles, requirements and the lifecycle and have practiced writing and elaborating good user stories and acceptance criteria
  • Recognising different review types and effectively provide and receive useful feedback.

You'll gain

This course will contribute 20 Continuing Development Units (CDUs) towards the IIBA certification requirements for ECBA, CCBA and CBAP.  Please note the CDU requirements may vary between certifications, please check the IIBA website for full certification requirements. 

This course will contribute 20 PMI® Professional Development Units towards your chosen certification (13 technical hours, 4 leadership hours and 3 strategic hours).

Find out more about this programme

Customised Solutions

IMNZ can work with your organisation to deliver highly flexible and customised learning programmes. Contact us to discuss solutions to meet your specific learning and development needs.